Returns Policy & Incorrectly Ordered Items Policy

Daedalus Technologies, Inc. will process orders according to the purchase order details received. Order accuracy is the purchaser’s responsibility.


Returns:

  • Return Authorization must be requested within 30 days of the order ship date (invoice/payment date)
  • Items for which authorization is being requested must be un-used, and in new condition complete with original packaging. Acceptable returns are subject to a 20% restocking fee*.
  • Custom items are not returnable for credit (i.e. custom tube bends, custom made adapters and components etc.).
  • Return must be shipped prepaid to the address provided with a Return Authorization, tracked service is recommended.
  • Returns sent without authorization or to a different address than directed will be refused.
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  • Daedalus Technologies Inc. reserves the right, at its discretion, to apply a greater restocking fee for late claims & opened items based on return condition.