Returns Policy & Incorrectly Ordered Items Policy
Daedalus Technologies, Inc. will process orders according to the purchase order details received. Order accuracy is the purchaser’s responsibility.
Returns:
- Return Authorization must be requested within 30 days of the order ship date (invoice/payment date)
- Items for which authorization is being requested must be un-used, and in new condition complete with original packaging. Acceptable returns are subject to a 20% restocking fee*.
- Custom items are not returnable for credit (i.e. custom tube bends, custom made adapters and components etc.).
- Return must be shipped prepaid to the address provided with a Return Authorization, tracked service is recommended.
- Returns sent without authorization or to a different address than directed will be refused.
- Daedalus Technologies Inc. reserves the right, at its discretion, to apply a greater restocking fee for late claims & opened items based on return condition.